222 THE HUMANITY OF WORDS
tion); consultation between physician and physician is conversation; cross examination (and the word "cross" is here significant) is conversation. Such purposive conversation is, probably, the most challenging of all communication experiences. No one can foretell where the talk will lead, and there is little time for deliberation. Field theory offers these suggestions:
If you have a goal, you have undoubtedly done some thinking about it. If you have a goal, your objective is to change the status quo in one way or another. What don't you like in the status quo? If you can answer this question, you will find, probably, that the answer will take the form of a causal patternThese things are causing this situation, and I don't like it. If you have considered means, in preferred design, by which to change the status quo, you have made a verbal pattern that anticipates a possible actual pattern. This verbal pattern can be used consciously to direct and control the transaction. When you have a verbal pattern, it is possible to use feedforward to pave the way; feedback, to make corrective adjustments.
But sometimes you are confronted with a situation in which you have had no opportunity to analyze the situation nor to plan for the future. You must make your verbal pattern then and there. This is saying, in other words, that your thinking must be articulated and analyzed and appraisedon the spot.
Talking is thinking aloud. And thinking is the making of a conceptan instrument of order. The communicator creates order when he makes a verbal pattern.
The shift from linear to circular methods gives the communicator opportunity for silent reconsideration, for silent thinking. But this is possible only if the communica-